1. Select “Income” from the the main navigation, then select “Invoices”.
2. Go to the posted invoices section and select the inline ban icon to the right hand side of the open invoice you would like to void.
3. You will be prompted with a confirmation to be sure you want to void this invoice. Select “Yes” to complete the void.
NOTE: You cannot void an invoice that has an associated customer payment or deposit. You must void the associated customer payment. For more information on voiding customer payments, see the article How to void a customer payment to an invoice